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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Wimmer

August 15, 2025

5  out of  5
rating by Chris Wimmer
"I've used Jamie for many years. Either him or his staff is always available to answer the phone and help me in any way they can. Jamie is the soul reason I do business with state farm. If I had to call a 1-800 number I probably wouldn't. If your not using Jamie as of yet, do it you won't be disappointed... Bringing back old school business practices and the personal relationships that come with it.. ⭐⭐⭐⭐⭐"
We responded:
"Chris thank you very much for your positive feedback! We look forward to continuing to provide you with great service! As you know we are available for you 24 hours a day. If there is anything else we can do for your insurance needs, just let us know! "
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Christian Maher

August 14, 2025

5  out of  5
rating by Christian Maher
"No question about it, Jamie is on top of his game. Checked in on me about a home owner insurance premium, that should have been taken care of two weeks prior. I called the bank to inquire, they checked their records, despite sharing with me they reflected it as paid, they checked into it, and it wasn’t processed. The bank agreed to forward the payment directly to Jamie so he could process it immediately! Nice to know my local agent is on top of his game and looking out for his customers! Thank you Jamie! (State Farm Agent - Marcellus, NY)"
We responded:
"That's an awesome review sir! Thanks for trusting me to insure your auto and homeowners insurance. Most clients are referred to me because of the lack of personal attention they received from their previous broker agents. Glad we got the bank straightened out. Enjoy the rest of your summer Chris!"
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sonja Williams

August 7, 2025

5  out of  5
rating by sonja Williams
"Just wanted to say he is the best agent I ever had he always go out of his way to make sure his customers are happy and satisfied. I really appreciate him. Thank you Jamie for all you do."
We responded:
"Sonja, I greatly appreciate your review! Thankyou for trusting me to cover your auto and homeowners insurance for the past 20 years!!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Arthur Hamlin

July 14, 2025

5  out of  5
rating by Arthur Hamlin
"Jamie is an exceptional insurance agent. In addition to quickly taking care of "routine" changes to my vehicle and home owner's policies, he is always willing to take the time to identify and explore options for reducing my monthly premiums. Mr. Rigby's customer service is second to none!"
We responded:
" Mr. Hamlin I very much appreciate your family trusting me to protect your auto's and home. I also appreciate you taking the time to leave me such a great review. As always we are just a email, text or phone call away. Thanks again!"
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David Terrazas

July 7, 2025

5  out of  5
rating by David Terrazas
"I have been with Jamie Rigby and his team for a while now and I have multiple policies with State Farm. Jamie and his team are OUTSTANDING when it comes to getting things done, getting the best price, and explaining everything. But the BEST part is the service and being treated like a person!!! If you want a GREAT agent with a GREAT team contact Jamie and his team today and see what they can do for you. There may be cheaper companies and policies out there but when you REALLY need your insurance... you'll be glad you signed with Jamie and his team!!!!"
We responded:
"That is awesome David thank you! I appreciate you trusting us to cover all of your auto and home insurance needs. As you know we are just a phone, text or email away. Have a great summer! "
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Lisa Gerritse

June 30, 2025

5  out of  5
rating by Lisa Gerritse
"Jamie is always quick to respond for questions and forms that I may need. I am never made to feel like an inconvenience. With Jamie and his office you are not treated like a number, you will be treated like a person"
We responded:
"That's an awesome review Lisa, thank you for trusting us to manage your commercial insurance over the years. As you know if you need anything just call and I will be happy to take care of it. Have a great 4th! "
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Michaela Roche

June 19, 2025

5  out of  5
rating by Michaela Roche
"I have been with Jamie here at State Farm since I was 18. My whole family goes through him. He is absolutely amazing along with Joan, she’s the absolute sweetest! They’re so easy to talk to, they will do anything and everything that they can to help and assist you with whatever you need. I HIGHLY recommend them! I would give a million stars if I could!"
We responded:
"Thank you Michaela for the 5 Star Review!!! That was very kind of you. I appreciate you and your family trusting me to cover your auto and home insurance needs. I have been a State Farm Agent for the past 20 years, all of my insureds feel like one big family. If you ever need anything please contact me anytime. Have a great week and stay cool, going to be a hot one next week! Jamie"
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Derek Snow

June 5, 2025

5  out of  5
rating by Derek Snow
"If I can give a 10 start review I would. Jamie Rigby is by far the best.. Definitely a go to guy."
We responded:
"Derek thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! As always if you need anything at all we are just a phone call away. Have a great weekend! Jamie"
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Yvonne Davidson

May 22, 2025

5  out of  5
rating by Yvonne Davidson
"I HAVE NEVER HAD AN INSURANCE COMPANY THAT I CAN ACTUALLY CALL UP, & HAVE A PERSONAL RELATIONSHIP WITH..JAMIE RIGBY AND HIS TEAM ARE INCREDIBLE PEOPLE. THANK YOU.FOR THE GREAT JOB YOU DO.. FIVE STAR ⭐️⭐️⭐️⭐️⭐️ REVIEW, ABSOLUTELY!!"
We responded:
"Thank you for an excellent review. It is our pleasure to assist you with your auto and homeowners insurance. You are correct, so many businesses lose site of the personal relationship. We value getting to know each and every one of our insureds. As always, if you need anything we are just a call ,text or email away. Thanks again. Jamie"
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Liezle Cantorna

April 25, 2025

5  out of  5
rating by Liezle Cantorna
"Jamie is the BEST agent I have ever had. I've been with Jamie and State Farm for years, and Jamie has done nothing but good to me and my partner. He finds us great savings and is really easy to chat and get along with. I appreciate the work he does and efficiency as well."
We responded:
" Liezle, thank you so much for the great review! It is my pleasure to take care of your auto and homeowners insurance needs. Always nice talking and laughing when you call into the office. As always , if you need anything at all, we are just a phone call away. Jamie"
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Samantha Podsiedlik

March 18, 2025

5  out of  5
rating by Samantha Podsiedlik
"Jamie is such a wonderful human! He always makes insurance fun and easy! Thank you for answering all my questions!!"
We responded:
"Thanks Samantha for taking the time to leave me such a kind review. Anytime you have any questions please feel free to reach out. Your dad has been insured with me for 20 years! Happy I can be the go to person for you and your family for all your insurance needs!"
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Rich M

March 10, 2025

5  out of  5
rating by Rich M
"Jamie great guy. Straight forward. I recommend him 100%."
We responded:
"Richard thank you for the kind review, I appreciate you and your family allowing me to cover your auto, home and life insurance needs! As always we are only a phone call away if you need us. "
Profile photo of Joseph Podsiedlik

Joseph Podsiedlik

January 25, 2025

5  out of  5
rating by Joseph Podsiedlik
"I have been with State Farm for many decades Jamie Rigby is the second agent I have had and that is because my first retired. I can not say enough to express how pleased I am with Jamie and his staff. They have allways gone far over and above for me. It is refreshing knowing they are on my side and looking out for my best interest. I truely can't think of a single negative experance I have ever had with Jamie and his team. Thank you for the outstanding service."
We responded:
"Joe thanks very much for the awesome review, I appreciate you and your family trusting me with you home and auto insurance over the past 19 years. As always feel free anytime nights weekends if you ever need anything. Have a great 2025 and stay warm!"
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owen delay

September 17, 2024

5  out of  5
rating by owen delay
"Always the best customer service service!"
We responded:
"Thank you Mr. Delay for the kind review. It's nice to receive a review from another business regarding our level of service. Have a great week! Jamie"
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josh russell

June 11, 2024

5  out of  5
rating by josh russell
"Went to another insurance company to save a little money. Ended up with HUGE problems with DMV and such. Called Jamie...."BOOM" fixed! Been with State Farm for over 30+years.You get what you pay for. Excellence!"
We responded:
"Josh, that's an awesome review! Thank you for continuing to trust me to protect your home and auto insurance. As always, I am just a phone call away if you need me."
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Dean Moyer

April 8, 2024

5  out of  5
rating by Dean Moyer
"Jamie Rigby is awesome. Knows how to do his job!"
We responded:
"Dean thanks for the great review! Thank you for trusting me to take care of all of your auto and home insurance needs! As always if you need anything feel free to call anytime."
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Dani Haywood

April 4, 2024

5  out of  5
rating by Dani Haywood
"Jamie is phenomenal! We have been with him for years and couldn’t ask for someone better. He is a highly skilled and knowledgeable agent. Always available to help with any needs we have. Highly recommend!"
We responded:
"Dani, thank you both very much for the kind review! I appreciate you both allowing me to handle all your auto home and now motorcycle needs. Have a great spring and be safe on that bike!"
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Jacob Timothy

March 29, 2024

5  out of  5
rating by Jacob Timothy
"I personally work in the auto sales industry so having excellent agents are the key to all around customer satisfaction. I have personally had Jamie Insure over 10 of my vehicles. His response time, professionalism, and knowledge about the business makes the process feel outstandingly well take care of and protected in the event of a claim. Jamie Rigby is the #1 best insurance agent with very little competition. (And I talk to maybe 5 different ones a week for work!) Ide give him 20 stars if I was able. If you want it done right, fast, wnd with the best rates, Jamie Rigby is the king."
We responded:
"Jake thanks sir! That review was awesome!! I appreciate you allowing me to insure your auto and homeowners needs. Have a great Easter with your family! "
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Joe Burgette

March 22, 2024

5  out of  5
rating by Joe Burgette
"I've had many insurance agents over the years with many agencies. But state farm is the best, by far. Jamie Rigby and Joan have helped me with every need since I've been with them. Between my car insurance, home insurance, assisting with my business's insurance, they're always right there to accommodate me and make every process quick and easy. Definitely would recommend that team at State Farm to everyone."
We responded:
"Joe, thanks very much for the great review! I appreciate you for allowing me to take care of all your insurance needs. As you know we are only a text, email or phone call away. Have a great weekend sir! "
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Eden Strachan

February 24, 2024

5  out of  5
rating by Eden Strachan
"My family has used Jamie Rigby's insurance services for over 20 years because of his genuine care and concern for his clients. Jamie goes above and beyond to make sure his clients are taken care of. I am especially grateful for Jamie being willing to help us during time-sensitive emergencies outside of business hours."
We responded:
"Thank you Eden for the great review, I appreciate you and your family for trusting me with your auto and home insurance. As always call me if you need anything! Jamie"
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Shannon Lyaski

January 24, 2024

5  out of  5
rating by Shannon Lyaski
"Jamie Rigby helps out even the most clueless of people helping out their families with improved insurance policies. He's making a good difference in our lives and we appreciate him! He's the best!!!"
We responded:
"Thank you Shannon for the kind review, I am glad that we are able to help you with your auto and homeowners needs. Having the proper coverage that fits into your budget is what we do. I am glad we were able save you $$$ and still provide excellent coverage."
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Matt Lyaski

January 23, 2024

5  out of  5
rating by Matt Lyaski
"Jamie has been my agent for well over 10 years now and has saved me money, made my life easier, given great advice, and gone well above and beyond in getting me through several claims now. He and his office are VERY accessible, friendly and smart. Highly, highly recommend, I have had a very good experience consistently for quite a long time!"
We responded:
"Wow Matt thanks for the awesome review! I appreciate you and the entire family trusting me to insure your auto and homeowners insurance needs. I am lucky to have such great insureds to talk with on a daily basis. As always, call me, email or text anytime and I will be happy to assist with your insurance needs."
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Bob Walsh

December 8, 2023

5  out of  5
rating by Bob Walsh
"My agent Jamie Rigby is the best"
We responded:
"Thanks Bob for the great review! I like it right point, thank you sir. I want to thank you and your entire family for trusting me with your home and auto insurance for the past 18 + years. Happy holidays to you and your family. "
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Rae Martin

November 24, 2023

5  out of  5
rating by Rae Martin
"Jamie and his staff are always pleasant and accommodating"
We responded:
"Hello Rae and thank you for the awesome review! I do appreciate you taking the time to leave the review along with trusting me to manage your auto and home insurance for the past 18 years. Have a great week, Jamie"
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Michael Abbey

November 22, 2023

5  out of  5
rating by Michael Abbey
"Working with Jamie Rigby is truly a pleasure. He is always willing to do what he can to help solve my issues. He goes above and beyond to get me the right people to talk to if he can’t handle it himself. The best insurance agent I have ever dealt with."
We responded:
"Thanks Mike for the great review! Appreciate you and your family for trusting me with your auto and home insurance for the past 12 years. As always if you need anything please feel free to call, text or email. Happy Thanksgiving!"