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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Rae Martin

November 24, 2023

5  out of  5 rating by Rae Martin
"Jamie and his staff are always pleasant and accommodating"

Michael Abbey

November 22, 2023

5  out of  5 rating by Michael Abbey
"Working with Jamie Rigby is truly a pleasure. He is always willing to do what he can to help solve my issues. He goes above and beyond to get me the right people to talk to if he can’t handle it himself. The best insurance agent I have ever dealt with."

Trish Carney

November 17, 2023

5  out of  5 rating by Trish Carney
"I have been a client of Jamie's for over 18 years! Could not be happier with him or his services!"

Rickey Gregory

November 16, 2023

5  out of  5 rating by Rickey Gregory
"Jamie is always helpful and assists with keeping my rates within my budget. When dealing with Jamie you definitely get treated like family and you feel like family. I would recommend Jamie to all my friends and family because I know they will be more than happy. His customer service is second to none. AWESOME"

Kathy Pucello

November 10, 2023

5  out of  5 rating by Kathy Pucello
"Jamie Rigby has been my insurance agent for more than 25 years. Jamie and his staff always have time for any of my questions and have handled several claims throughout the years very professionally. I have recommended many family members and friends and have only ever heard positive feedback. If you are looking for a professional and very personable insurance agent, please give Jamie a call."

Kelly Greene

November 10, 2023

5  out of  5 rating by Kelly Greene
"We’ve been with Jamie for many years. Best there is."

Anon Ymous

October 17, 2023

5  out of  5 rating by Anon Ymous
"I've been dealing with insurance since I began driving at 16. I'm now 47 and Jamie Rigby has been, by far, the most helpful and knowledgeable agent. When I contact him with a question, if he's indisposed, I never wait more than a few minutes to hear back. Very good agent to have in your corner!"

Xxx Xxx

October 2, 2023

5  out of  5 rating by Xxx Xxx
"Jamie and his secretary have been so amazing through the yrs always there to help very kind they really are the best always answer my calls and if there is any issues they do all they can to try to help you with no hesitation they actually care about you and that’s hard to find these days if they could get an award for great service and kindness I would definitely give to them thank you guys for all you do and thank you for caring"

Zachary Walter

September 12, 2023

5  out of  5 rating by Zachary Walter
"Nothing but the best service from Jamie Rigby and State Farm. It doesn’t matter if it’s Sunday at 8am, he will answer your call and get anything you need done. More times than I’d like to admit I’ve had to call Jamie, and every I needed was done within minutes. State Farm gained a life long customer."

Lori Guido

August 24, 2023

5  out of  5 rating by Lori Guido
"Quick response times. Jamie generally cares about his clients, listens and recommends what is best for them."

Bill Taylor

August 7, 2023

5  out of  5 rating by Bill Taylor
"Five star service! Not very often that a business lives up to it’s slogan, but Jamie and his staff always treat me “Like a good neighbor”!"

Donna Pond

March 17, 2023

5  out of  5 rating by Donna Pond
"Jamie has been my agent for many years and is a pleasure to work with. They provide great friendly professional service. Joan is amazing. I highly recommend Jamie Rigby for your insurance needs."

Lona Wood

March 14, 2023

5  out of  5 rating by Lona Wood
"Jamie is an amazing and down to earth insurance agent. I highly recommend him. I hope I never have to deal with anyone else!!!!"

Lawrence Brennan

March 7, 2023

5  out of  5 rating by Lawrence Brennan
"I have been a State Farm policyholder, auto and home, for nearly 50 years. Recently, I encountered a problem with a water and mold remediation claim. After making a few calls to a claim agent, with little help and slow response, I reached out to Jamie Rigby, my insurance agent. Jamie reached out to another State Farm administrator, and within 1 day, the claim was being processed. I have, on other occasions had to seek Jamie’s advice on insurance matters. These too, have always been handled in a highly efficient, professional manner. Frankly, I have never felt like just a number with Jamie, he treats you like family, a friend, always giving 100% effort on the insureds behalf. He’s personable, professional, passionate about being the best State Farm agent he can be. Through some conversations we have had, I know he’s a good, caring family man as well. Others have tried to compare and sell policies from other insurance companies, to no avail. Why would you change from a company, their committed agent, when you already have the best. Thank you Jamie and Joan, working with, talking to you is always a pleasure. Sincere thanks, Larry Brennan"

Kristen Popov

March 1, 2023

5  out of  5 rating by Kristen Popov
"I switched over to State Farm from Progessive that I had for years and I am saving $100 a month. I also like that his office still has a small town vibe because when I call or have a question I speak to a person right away and they are pleasant to talk to and want to help you."

Kenna Kelley

February 9, 2023

5  out of  5 rating by Kenna Kelley
"Hands down best insurance agent. Jamie’s whole staff is so helpful and kind. I had some water issues in my apartment leaving my computer dead. Long story short, with no issues and in a timely matter, State Farm handled it and I got a check for the value of the computer. Jamie is always a phone call or text away! Couldn’t recommend more."

Shannon Beers

January 25, 2023

5  out of  5 rating by Shannon Beers
"I called from a dealership to help a mutual customer get insurance set up. Jamie had all documents over to me within 30 minutes. Wish he was closer to us, so I could refer people to him. If I am ever looking/needing someone in NY for insurance again, I will be sure to send them his information!"

nikita chandler

January 10, 2023

5  out of  5 rating by nikita chandler
"Jamie Rigby is by far a Great agent been with his company for 10+ yrs there alway there to answer any questions and never had any bad experiences, he always treats me like family!!"

Brandon Cahrenger

December 28, 2022

5  out of  5 rating by Brandon Cahrenger
"Jamie has gone above and beyond for me and my partner, and has offered up many ways we can save. He’s made everything very easy for us and has been nothing short of awesome. Great service, great guy!"

Nia Addison

December 22, 2022

5  out of  5 rating by Nia Addison
"My family has been with State Farm since June 2007. I have had the best experience with this agency (Jamie Rigby). He's always ahead of a problem. He always makes sure you get what's going to help you out the most. I'm glad my father invested his trust in Mr. Rigby. And I now do the same. I wouldn't have it any other way. He and his team are wonderful. I will continue on with them for many years to come. Thank you so much for being great, as well as you wonderful team😉👏"

Sean Sobotka

December 15, 2022

5  out of  5 rating by Sean Sobotka
"As a commercial policy holder there is nothing more important than a good insurance agent. From day 1 I’ve never had a single issue or hiccup with anything that I’ve needed Jamie Rigby. I’ve been told I can “save money” by switching to another company but good help isn’t cheap, and cheap help isn’t good. Jamie is simply the best is the business, he has my personal and commercial business for life."

Lillian Crangle

December 5, 2022

5  out of  5 rating by Lillian Crangle
"When I needed to add renter’s insurance to my plan, Jamie gave me all of the information I needed to choose the most appropriate coverage. I also wanted to get educated on life insurance. Jamie spent about half an hour filling me in on all I needed to know! So pleased with Jamie and his team! You know what they say, “Like a good neighbor, State Farm is there!”😋"

Russell Bassile Jr.

November 9, 2022

5  out of  5 rating by Russell Bassile Jr.
"Friendly and helpful"

Matthew Sperling

October 21, 2022

5  out of  5 rating by Matthew Sperling
"Professional, Personable, willing to explore all options to best fit your situation. Highly recommend...."

Robert Dailey

October 18, 2022

5  out of  5 rating by Robert Dailey
"Jamie Rigby is by far the best insurance agent I have ever dealt with. He’s so attentive and his customer service skills are amazing."